Mesterius
2016-09-30T15:05:44Z
Originally Posted by: Mesterius 

Originally Posted by: Steve Stanchfield 

I'm sending another to you this morning; it should have been to you by now.



Steve, I hate to say this, but it's been 26 days since you said you sent out my package for the second time... and I STILL have not received my four Blu-rays. I'm really starting to get worried now. :/

Are you sure that you've written my address correctly on the packages? Because even customs duty shouldn't take this long to get through.



Following up on this: Steve, could you please PM me with the address you've used? It would be nice to get that double-checked.
Mesterius
2016-09-30T16:47:46Z
Originally Posted by: ToonStar95 

I haven't gotten my disc yet. Is there something up?



That's what we'd all like to know.
RandCanuck
2016-10-03T02:00:03Z
Glad to hear I'm not the only one waiting. I still have two special discs and Cubby to arrive.
Mesterius
2016-10-03T19:45:59Z
Originally Posted by: RandCanuck 

Glad to hear I'm not the only one waiting. I still have two special discs and Cubby to arrive.



And still no reply from the man himself, sadly... Steve, could you please give us a heads up so we know that you're at least checking what's going on with this? It's really frustrating to wait so long and STILL not have what I ordered.
Steve Stanchfield
2016-10-05T04:45:16Z
Some orders of Cubby going out of country are still here- going in the next day or so. Flips have started going out; some TB thursdays that didn't make it out of country are going too.

End of reel and Ragdolls not shipped yet; please let me know again and be in touch if there's anything else I've missed. Paypal oddly sometimes hides names from the list of transactions, oddly- leading to all sorts of issues. Please contact me if anything else is missing, especially if you're in the states.

Thanks all and sorry for not being in better touch.

S
Mesterius
2016-10-05T20:04:15Z
Originally Posted by: Steve Stanchfield 

...please let me know again and be in touch if there's anything else I've missed. Paypal oddly sometimes hides names from the list of transactions, oddly- leading to all sorts of issues. Please contact me if anything else is missing...



Steve, I decided to take you up on that, since I still don't have my Blu-rays (and since this comment doesn't answer any of my latest questions). I emailed you just a few minutes ago, so please check your mail inbox. ("steves@thunderbeananimation.com" is the correct address for contacting you, right?)
Wataloon37
2016-10-06T01:09:20Z
Steve, I still haven't gotten the Cubby Bear preorder yet. I already sent you an e-mail about it a while ago. Do you need any specific information about the order? 🤔
Steve Stanchfield
2016-10-06T02:56:05Z
If you didn't get something, please send an email- it's steves@thunderbeananimation.com. Please include what you ordered and your address. The main things left to ship here are ones going to countries other than the US. The Flip sneak preview is all set. In addition, I have 6 packages here that were returned with the wrong address as well, and will be sending those again this week if I'm able to contact everyone.

We're doing a little Halloween set this week now that's Flip is out- if you were one of the people I messed an order up on, write me and I'll send the Halloween disc free. Whew!

S
sa5150
2016-10-09T19:07:53Z
Are there any special sets still left ?
Steve Stanchfield
2016-10-10T02:43:47Z
Please email me if there is anything you don't have, and please include your address. I have a handful of orders that have been returned as well as some that I don't have an address for and haven't heard back from via email.

The past 'Special' sets are not available; at some point they may be again, but it's hard to say....

Thanks all!