Pre-orders of the 1937 feature disc were shipped about a month ago, so I recommend registering an account on the Thunderbean Shop if you haven't already (and it's worth having anyway), and submitting a support ticket using the "Submit Ticket" link at the top of the site. Steve's close collaborator David Grauman runs the shop and (as I understand it) handles a lot of the order/shipping-related duties these days, and will help you out. (And yes, the shop's ticket system does apply to old orders made directly via PayPal as well.) I'll also mention that judging from my experience, he's much more reliable at responding to order-related issues and following through with replacement shipments where needed than Steve was in the old days when one had to communicate with him directly, and tracking numbers are even provided.
P.S.: I'm not affiliated with Thunderbean, but post about these sets to help keep fellow IADers in the loop and maintain them as a topic of discussion.
Edited by user
2021-04-12T16:01:56Z
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Reason: Not specified